Privacy Policy

This Privacy Policy is applicable to all Options Medical Clinical, PLLC (referred to interchangeably in this Privacy Policy as “Options Medical,” “our,” “we,” or “us”) products and services, including your use of Options Medical websites (“Services”). We prioritize the privacy of our patients and customers (referred in this Privacy Policy as “you,” or “your”). This Privacy Policy details the data practices we use regarding your Personal Information.

“Personal Information,” as the term is used in this Privacy Policy, is information that can be reasonably used, alone or in combination with other reasonably available information, to identify or contact a specific individual. We may collect Personal Information about you when providing the Services.

Some portions of the Services require you to create an account to access them. The use of any of Options Medical’s websites is contingent on our processing of your Personal Information as set forth in this Privacy Policy. By creating an account, using an Options Medical website, and/or using any other Options Medical Services, you are consenting to the data practices set forth in this Privacy Policy. If you do not consent to our processing of your personal information as set forth in this Privacy Policy, you are not permitted to use any of our Services.

Gathering Personal Data

The type of Personal Information Options Medical may gather from you as you receive our Services includes:

• e-mail
• name
• home/work addresses
• and phone number

We also collect non-specific demographic data, such as:

• State
• ZIP code
• age
• gender, and
• your general interests

Additionally, certain data about your device and browser is automatically logged by our websites when you visit them, such as:

• IP address
• browser type
• domain names
• access durations, and
• referral URLs

Such data aids in site management, ensuring service quality, and gathering usage statistics.

Note: Disclosing Personal Information or other sensitive information on public forums linked to an Options Medical website (such as Facebook or Instagram) could make that information accessible to others. We urge you to familiarize yourself with the privacy policies of sites you visit using links from our Services, as their data handling might differ from ours.

Your browser setting may allow you to automatically transmit a “Do Not Track” (DNT) signal to websites and online services you visit. DNT is a privacy preference users can set in certain web browsers to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. However, we do not recognize or respond to browser-initiated DNT signals, as the internet industry is still working to determine what DNT means, how to comply with DNT, and how to create a common approach to responding to DNT. To find out more about “Do Not Track”, please visit http://www.allaboutdnt.com.

Utilization of Personal Data

Options Medical uses Personal Information to manage our websites, provide requested Services, and improve the Services wherever possible. We might also use your contact information to help keep you informed about other offerings from our practice or associated entities. Occasionally, we may reach out for feedback from you about our Services, or to understand potential interests that you might have that we are not already providing a solution for today.

We do not trade, lease, or rent out Personal Information. Trusted third-party partners might have access to Personal Information for purposes like statistical analysis, sending emails, customer service, or delivery arrangements. These entities are bound by confidentiality agreements.

Without your explicit consent, we refrain from using or sharing sensitive Personal Information such as race, religion, or political affiliations. However, in certain legal circumstances, we might be obliged to disclose personal details.

Options Medical may use your Personal Information for the following purposes:

• To provide and maintain our Services, including to monitor the usage of our Services.
• To manage your accounts and registration as a user of the Services. The Personal Information you provide may give you access to different functionalities of the Services that are available to you as a registered user.
• For the development, compliance, and undertaking of a purchase contract for the Services you have purchased, or of any other contract with Options Medical through the Services.
• To contact you via email, telephone call, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications, regarding updates or informative communications related to the Services, including any security updates.
• To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about, unless you have opted not to receive such information.
• To attend to and manage any requests you may make of Options Medical.
• To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Options Medical’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us about users of our Services is among the assets being transferred.
• For billing and other administrative matters,
• To comply with a judicial order, subpoena, or other legal request,
• For other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Services, marketing, and your experience, or
• As required by applicable law or regulation.

From time-to-time, Options Medical might de-identify and aggregate information in a way that is designed to make it impracticable to use that data to identify a particular person. We also sometimes maintain individual data records with personal identifiers removed in a manner that is impracticable to relink it to any specific individual. We consider such data to be “De-Identified Data” and do not consider it to be Personal Information. We do not attempt to re-identify information that has been converted to De-Identified Data.

Cookie Usage

Like many other websites and apps, Options Medical sets cookies so that we may recognize when someone connecting to one of our websites is currently logged in or has visited before. A cookie is a data file sent to a browser from a web server and stored on the user’s computer’s hard drive that allows us to recognize that browser when the user returns to our websites. To learn more about browser cookies, including how to manage or delete them, look in the Tools, Help or similar section of your browser, or visit http://www.allaboutcookies.org.

Analytics

We may use third-party Service providers to monitor and analyze the use of our Services.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Services. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having your activity on the Services made available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page at https://policies.google.com/privacy

Information Received from Third Parties

Third parties may provide us with information about you. For example, if you are on a third-party website, and opt-in to receive information from us, that third party will forward information to us so that we may contact you as requested. Any personal information received from these third parties will be handled in accordance with this Privacy Policy and our agreements with these parties. We sometimes combine information we receive from third parties with the Personal Information we collect through the Services. Any such combined information will be treated as Personal Information in accordance with this Privacy Policy.

SMS Terms of Service

You must opt-in to receive SMS text messages from Options Medical. Such consent is requested by us when you sign up to receive Services from us, or through certain offers that may be displayed on one of our websites. Other situations may arise where we may ask you to opt-in to SMS messaging.

If you opt-in to SMS messaging from Options Medical, the following terms and conditions apply.

• You have consented to receive SMS text messages from Options Medical.
• Options Medical will not share Personal Information obtained as part of the SMS consent process with third parties.
• You may receive SMS text messages related to the following activities:
  • Advertisements from Options Medical.Updates regarding your orders, deliveries, or other information relevant to us providing the Services to you.
  • • Alerts regarding changes to the Services or Options Medical’s policies.
  • Links to surveys regarding Options Medical and/or the Services.
• For job applicants, you may receive SMS text messages related to the following activities:
  • Information about your application status.
  • Onboarding materials.Other employment-related updates.SMS text messaging frequency may vary.
  • Message and data rates may apply to SMS text messages sent to you.
  • To opt out of SMS text messaging at any time, text STOP
  • For assistance, text HELP, or visit our website at ww.optionsmedicalweightloss.com

Policy Modifications

Based on your feedback, due to changes in how Options Medical provides the Services, and/or to stay up-to-date with new laws and regulations, this Privacy Policy might be updated or revised occasionally. We recommend revisiting this Privacy Policy regularly to stay informed regarding our current privacy practices.

Reach Out to Us

We have done our best to make this Privacy Policy clear and understandable. If you have any questions about anything contained in this Privacy Policy, please reach out! We would love to hear from you. You may contact us:

• By phone at 1(888) 405-LOSE, or
• By mail at 4301 4th St. North Corp Suite #1, St. Petersburg, FL 33703.

HIPAA Compliance

Options Medical is dedicated to safeguarding your medical information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) of 1996, and as amended and supplemented. This federal law ensures the confidentiality and security of healthcare information and provides patients with significant rights regarding their health records.

Under HIPAA, Protected Health Information (“PHI”) refers to any information, whether oral, written, or electronic, that relates to an individual’s past, present, or future physical or mental health, the provision of healthcare, or payment for healthcare. PHI is a subset of Personal Information. Options Medical collects and stores PHI data using industry standard security practices and technical means.

Under HIPAA we are required to provide to you a Notice of Privacy Practices. The following paragraphs provide that notice and they explain how your PHI may be used by Options Medical and what your rights to protect and access your PHI are.

The Notice of Privacy Practices is subject to change at any given time. All changes will be reflected on this page and will be accessible to anyone who has access to an internet connection. Upon your request, we can provide you with an electronic or paper copy of the Notice of Privacy Practices.

Use and Disclosure of PHI

We use and disclose PHI for standard healthcare operations, treatment, and payment activities. Any other disclosure, not covered by this policy, will be made only with written consent. We may also disclose PHI in circumstances as required by law, such as for public health purposes, reporting abuse or neglect, or to federal officials for lawful intelligence and national security activities.

Marketing

We may use and disclose your protected health information for marketing activities. For example, your name and address may be used to send you a newsletter about our practice and the services we offer. We may also send you information about products or services that we believe may be beneficial to you. If you prefer to opt out of these you may contact: [email protected]

Patient Rights Under HIPAA

Patients have the right to:

• Access and obtain a copy of their PHI.
• Request amendments if they believe there are inaccuracies.
• Request restrictions on certain uses and disclosures.
• Receive a list of instances where we have disclosed their PHI without consent.
• Choose how we communicate with them about medical matters.
• File a complaint if they believe their privacy rights have been violated.

Electronic Health Records (EHR)

In line with the advancements in healthcare, we maintain Electronic Health Records (EHR). While ensuring swift and coordinated care, EHRs are protected with rigorous security protocols.

Updates in HIPAA Compliance

We regularly review our policies and practices to ensure they align with changes in the law, including the HITECH Act, which made certain updates to HIPAA. Patients will be informed of any significant amendments.

Contact for HIPAA Queries

If you have any questions regarding our HIPAA policies or if you feel your rights under HIPAA have been violated, please contact our HIPAA department at: [email protected]